Refund Policy

Your Order Is Backed By
My 60-Day Money-Back Guarantee 

After you order, you will receive instant access to The Breakup Cure home-study program and a series of emails guiding you through the lessons in the course.

There are 12 lessons inside The Breakup Cure program, with each lesson being 8 – 15 minutes in length. At the end of each lesson, you will find 1 to 3 different exercises and techniques that you can apply in your life, in order to put this material into practice.

It is important for you to absorb and apply the material in each lesson, in order to get the full benefits that you were initially seeking to get when you decided to invest in our program.

Within the first 14 days of starting the program, I’ll send you an email to check in with you and see how you’re doing. Make sure to reply to that email and let me know how things are going.

This is your opportunity to share what’s working and what’s not working. You can tell me what’s been helpful to you and what’s brought you relief, as well as what you are still struggling with, and what you would like some additional help with.

This way, me and my team know how we can best support you in moving forward.

We have an incredible team of expert coaches that regularly help people with all sorts of unique challenges when relationship troubles ensue – both in breakups , as well as relationships that are on the brink of ending, and we’d love to be able to help you with whatever you’re dealing with.

We also have a wide range of courses that cover many different topics, challenges and issues that arise throughout the process.

We would be happy to extend you some additional support, if you’re experiencing a challenge that is not being adequately addressed or covered in your situation.

If you don’t see or experience any benefit or improvements after applying all the techniques in the program consistently for 60 days, or if the product doesn’t meet your needs and we can’t provide you with an alternative solution that will better support you, then we will happily give you a refund.

All you need to do is reply to the catch up email that we send to each and every customer. It’s that easy!

We are 100% committed to helping you turn your situation around.

Here’s our promise to you…

If you actually USE the program and apply everything that you learn consistently for 60 days, you WILL see an improvement in your situation.

Here’s what we’ll do to keep this promise to you…

If you don’t see an improvement after applying everything in the program consistently for 60 days, just send us an email and we will be happy to help you personally.

We have a team of incredible support people, as well as a team of expert coaches that regularly help people with all sorts of unique challenges that happen when relationship troubles ensue – both in breakups  as well as relationships that are on the brink of ending.

We also have a wide range of courses that cover many different topics, challenges and issues that arise in the process.

The reason we have created all these additional offerings is because we are committed to helping you get the help that you were looking for when you first invested in a program with us.

So if you encounter any problems along the way, please just let us know and we will be happy to help you further.

Here’s how we will work to help you further and come up with the best possible solution for you…

If the material inside The Breakup Cure is not providing you with the solution that you’re looking for, we will allow you to schedule a time for you to speak with one of our executive coaches personally, so that we can help you with your particular situation. This will allow you to write in your deepest struggles, challenges and issues, so that we know who the best person for you to speak to, will be.

If you’re not comfortable speaking with somebody personally about a potentially private topic, we will be happy to read your submission and grant you access to some of our additional courses and resources instead. That way, you can still get the help that you were initially looking for when you first invested in the program with us.

Remember, we are 100% committed to helping you work through this and help you turn your situation around.

We will do everything within our power to do so.

If we need to get a better understanding of YOUR unique struggles and pain points so that we can better assist you with what you need, we are happy to do it.

Please just submit a request to us at the following link so we can assist you further:

The reason why we’re so committed to helping each and every one of our customers personally…

The reason that me and my team take the time to reach out to each and every new customer that comes into our program personally is because we care about making sure that our customers know that they are NOT alone.

We want you to know that there are REAL people on the other end of the screen here, that are actually here to help.

This is not just another “one off” program that we sell… and if people never use it, that’s on them, and it’s their problem.

We don’t believe in doing business this way.

We believe in holding a higher standard for our clients, which is what allows so many people to heal and transform their relationships when everything else that they’ve tried before has failed.

We are committed to serving our clients at the highest level. In order to do that, we have committed to being available to help guide and direct our customers on the best path forward for them to take, based on their specific situation. This requires us to reach out to each individual personally, to discover more about what they’re struggling with and what they’re needing help with.

We know that clients come to us during a time of great pain and confusion, and are seeking a range of different solutions from our programs – clarity, guidance, relief, direction, reconciliation, hope, healing, support, happiness, reinvention, etc.

We do our best to provide our clients with a wide range of different strategies, exercises, ideas, techniques, practices, lessons, contemplations in order to help guide our clients in reaching the solutions mentioned above. As well as many different approaches to communication, and even topics of reflection and introspection – in order to help guide our clients to getting what they want.

In order for you to achieve the results that you were hoping for, it is important that you uphold your end of the deal as well, and do apply all the methods that we share in our courses, exactly as they were outlined, for 60 days.

While there are actually 90 days worth of lessons in The Breakup Cure program (12 lessons for 12 weeks), we found that the majority of our clients are able to experience noticeable benefits and achieve significant improvements within the first 60 days. In other words: this is what we have found to be “the minimum effective dose” with our program over the last 10 years of running it.

If you don’t see or experience any kind of benefit or improvement in your situation after applying all the techniques in the program consistently for 60 days, or if the product doesn’t meet your needs and we can’t provide you with an alternative solution that will better support you in your circumstance, then we will happily give you a refund.

However, we will do everything within our power to help you first!

- Written on the behalf Kevin and the Rest Of The Breakup Doctor Staff

Refund Policy Terms & Conditions:

Our refund policy lasts 60 days.

If 60 days have gone by since your purchase, unfortunately we cannot offer you a refund on any of our programs.

This refund policy ONLY covers instances where you have taken action and implemented a program that has left you unsatisfied.

To obtain a refund in these cases, you must contact me personally and specify how the program you’ve purchased has failed to meet your relationship goals.

We cannot give refunds for issues such as lost passwords, purchasing the wrong program, or being unable to download your program. If you experience any technical difficulties or have trouble accessing your account, email me and I will work to resolve your problems right away.

We also cannot give refunds for people who do not apply any of the lessons and materials that are covered in the course. This policy does not cover instances where you changed your mind about the program, or suddenly decide that it is no longer applicable or relevant or even helpful – without even trying the program.

The guarantee that we offer is a guarantee that helps you feel safe in trying out the program risk-free, and giving it an honest test-drive.

You will have 60 days from the date of purchase to test out our course.

If you’ve done the work in the course, if you’ve given it an honest and solid test-drive, and you don’t feel that I’ve delivered on my promise to you, and none of the alternative solutions that we’ve offered to you have either – then I’ll happily refund you 100% of your money. In fact, I will even offer you a double your money back guarantee and pay you 200% of your initial investment with us, as my way of compensating you for your time.

However…

Important: To be eligible for a refund for a course, I require your completed homework from at least the first 8 week classes (which covers the first 60 days), as well as a written description of the changes that you have been making and the results that you got from those attempts.  This means that you must actually apply my teachings to your life and your relationships.

The reason I offer this is because I know that if you do, you’ll get results, period. If you do the work and for some odd reason don’t get value, I’ll be happy to help you personally or recommend an alternative solution that I know will help you. If I can’t help you personally, and if any of the alternative solutions that I offer don’t help you either, then I don’t deserve your money. I’ll cheerfully refund you for 100% of your payment. In fact, I’ll even pay you 200% of your investment for us as my way of apologizing for not delivering on my promise to you.

I do this because I’m looking for serious and committed students only, that are truly serious about the promises they make when the invest in our courses (because it’s those students who do the work and thus get the best results). I take my learning environment very seriously, and maintain a very high standard of truth, integrity, and inspired, action-oriented learning.

If you have any other questions, comments or concerns – please email: help@thebreakupdoctor.com

NOTE: All coaching programs and coaching calls are non-refundable. More details below.

How you will be billed

  • Monthly Programs/Subscriptions (e.g. Next-Level Love): You will be billed 14 days from the day you sign up, per the 14 day free trial period, and then at the end of every 30 day period thereafter. For example, if you subscribe to my Advanced ‘Next-Level Love’ program on March 1, you will be billed on February 1 and then March 31, April 30, May 29, etc.
  • Free Trial Followed By Monthly Subscription: You will enjoy a pre-determined free trial (usually 14 days) and then you will be billed for the program’s full amount every 30 days (e.g. for the free trial of my Advanced “Next-Level Love” Program, you will have free access for 14 days and then you will be billed $99 every 30 days)
  • 3-Payment Option (For Coaching Only): For my advanced coaching programs, you will have the option to make 3 payments instead of one lump sum. If you select this option, you will be billed every 30 days for a total of 3 payments.
  • All Other Programs & Products: You will be billed as soon as your order is processed.

Refund Policy Terms & Conditions:

As a sign of its confidence in the Services, The Breakup Doctor, Inc provides you a 60 day No Risk Money Back Guarantee.

All refund requests must be made to The Breakup Doctor’s customer service department at help@thebreakupdoctor.com no more than 60 days after the initial purchase date.

Approved refunds will be processed within 3 business days after the request is made.

If you prefer to exchange the purchase for other available items, please contact our customer service department at help@thebreakupdoctor.com 

You are aware and agree that you are limited to one product refund or exchange only.

You understand and agree that, AFTER THE 60-DAY REFUND PERIOD, ALL FEES AND CHARGES ARE NON-REFUNDABLE, AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED PERIODS.

However, you may avoid incurring additional fees by cancelling your membership in accordance with this Agreement.

Refund Policy

You are aware that you have a 60 Day No Risk Money Back Guarantee, which makes your purchase completely risk-free.

Since you are receiving immediate digital access, either via downloadable or streaming content, you agree that 60 days is a reasonable time period to fully evaluate the program and do all the exercises exactly as they are outlined and intended.

All refund requests must be made no more than 60 days after the initial purchase date.

Approved refunds will be processed within 3 business days after the request is made.

If you prefer to exchange the purchase for other available items, please contact our customer service department.

You are aware that you are limited to one product refund or exchange only.

You agree that if you try to cancel your subscription after the 14 day trial has already expired, you forfeit the right to a refund.

You understand that you will be billed a recurring fee for the entire term of the program that will begin being billed immediately after the free 14 day trial period expires.

You understand that the recurring monthly charges will be billed fourteen days out following the first charge and will continue to be charged every month until you cancel.

You are aware that all subscriptions should be canceled at least 3 business days prior your monthly billing date to avoid future charges.

All free trial periods must be canceled at least 3 business days before the first billing date to avoid further charges.

Cancellations may be accepted by emailing help@thebreakupdoctor.com and requesting to cancel.

You can also cancel by calling our customer support line at our 800 number

Once the cancellation has been processed you will receive a cancellation confirmation, which displays the exact date of my cancellation. If you do not receive a confirmation, please notify us at help@thebreakupdoctor.com, as that is your only valid receipt of cancellation.

Even if you cancel the program, all core system materials, as well as any subscription materials paid for, are yours to keep.

Late or missing refunds

If you contacted us at help@thebreakupdoctor.com and haven’t received a refund yet, please note that it typically takes 3-5 business days for the refund to be processed by your credit card company.

Unfortunately, while we would love to speed up this process, it is in the hands of your credit card company and your bank.

In extremely rare and unusual cases, your credit card company may state that it can take “until the next billing cycle” to appear on your statement. See your card company’s policies for more details.

If it’s been at least 5 days, please contact your credit card and/or bank (whichever is applicable) to confirm that the refund is still processing, even if it has not appeared on your account.

If you have taken all of the actions listed above and still believe something is wrong, please contact us at help@thebreakupdoctor.com

No Refund Policy On Personalized Services

If you purchase any personalized services from us, or sign up for any form of personalized coaching and do not use the appointment that you have reserved at your scheduled time, you will NOT be eligible for a refund.

We will, however, allow you to reschedule your appointment for a later time at no additional cost.

This extension will only be granted once per customer, and only in the case of an emergency.

If you choose NOT to reschedule your appointment, you will NOT be eligible for a refund.

If a client decides to put down a financial deposit towards one of our coaching programs, any overrage time on the initial consultation will be rolled into part of the coaching program. 

If client(s) decides to back out of their coaching program agreement, the initial deposit that they put down will be used to cover any overrage charges that extended beyond the 90 minute initial consultation.

By making the initial payment of $350 for a 90 minute consultation, the customer agrees to these terms and conditions and waives the right to request a refund or file a chargeback against this deposit.

Terms and Conditions of Your Purchase

We hate legal mumbo jumbo, and we’re not trying to hide anything from you, so we’ll keep this as simple as we can!!

This is a legal agreement between our business (The Breakup Doctor, Inc hereafter known as “we”) and you (the purchaser of this product).

When you place an order for this product, you’re agreeing to all of these terms and conditions.

  1. You have a lifetime, exclusive, non-transferable license to this program.
  2. You won’t copy, share or resell this program.
  3. This program is not to be considered legal or professional advice.
  4. This program contains advanced psychological techniques. You are entirely responsible for any and all actions arising from the use of these techniques.
  5. You waive any claim whatsoever against, and hold harmless The Breakup Doctor, Inc and it’s officers, staff, advisors, representatives, and designees.
  6. Neither The Breakup Doctor nor any of it’s officers, staff, advisors, representatives, and designees shall be liable in any way whatsoever for damages – indirect or direct – that arise from you using the techniques in this product.
  7. You have 60 days from the date of your purchase to request a refund for the full purchase price, provided that you have applied all the methods that we have shared in the program and actually used the material in your life on a consistent basis. We do not give refunds to people who have suddenly changed their mind, failed to use the product as intended, or are simply requesting a refund due to some unexpected financial urgency that arose in their life and they now want their money back in order to pay for something else. This is not a part of our refund policy. And refund requests on these illegitimate basis will be denied.
  8. We do not offer any refunds on any personalized services that involves Kevin’s time, or any of our other coach’s time. Coaching sessions with our team are non-refundable. However, they can be rescheduled for a later date that is more suitable or convenient.
  9. We reserve the right to update or change these Terms and Conditions at any time.
  10. All other conditions of your purchase may be found on the remainder of the checkout page.  We do not hide any conditions, or use any “fine print” to obscure any details of your purchase.
  11. Your personal information is protected, and will not be stored or shared with third parties.
  12. Payments are processed using 256 Bit encryption, and transactions are guaranteed up to $10,000 through our security partner.

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